How Markem-Imaje can help you win?

KEY FEATURES

Quick
Speed up your purchasing process and order the supplies you need on your own

Convenient
Order supplies whenever
you want

Easy
Navigate the portal in a straightforward manner and benefit from the most popular features
you are used to
 

Error-free
Increase efficiency by ordering the right product in the right quantity at the right time and according to your inventory
 

Transparent
Access all your account information and order exactly what you need and according to your equipment
 

Markem-Imaje eCommerce Portal
Serving our customers online around the world

Discover a smarter way to manage your coding and marking needs. Our new eCommerce platform gives you 24/7 access to consumables, spare parts and equipment information, all in one place. Fast, transparent and reliable, the eCommerce is designed to keep your production lines running with ease.

It only takes a few clicks to get started!

The portal is available to customers in the US, Canada, Mexico, Argentina, United Kingdom, Netherlands, Belgium, Spain, Portugal, Italy, Germany, Switzerland, Austria, France.


 
 

Ordering and tracking without mistakes

Place orders directly from home page buttons or eCommerce:
  • Create orders based on machine-specific recommendations, repeat past orders, order from the eCommerce’s homepage, pick from favorites or from full catalogue
  • Simulate orders to check planned delivery dates meet production schedule
  • Track orders once placed and download orders and copies of invoices as PDFs when needed

Managing all installed base and contracts from one place

‘My Production Lines” and the equipment section in the eCommerce give you:
  • Access to list of installed machines, with ability to name lines so you can quickly find the line you need
  • Full information: Model and serial numbers, location, supplies needed and status of warranties and service contracts for each piece of equipment

User Friendly Access

The eCommerce has been redesigned with a more user-friendly interface, making navigation smoother and more intuitive. With simplified menus and clearer product information, customers can now find what they need and complete their orders with greater ease and confidence.

  • New design for Login and Register page.
  • With only 3 steps you connect to our Customer Portal: Enter mail, password and start navigating.
  • Easy to request access in several languages.

Product Certificates

Discovering Products Certificates has never been this easy. With the new feature Markem-Imaje eCommerce facilitates the access to essential product documentation. Customers can instantly download compliance certificate and official documents directly from their account, saving time and ensuring full transparency.

  • Consumables Certificates of Compliance (CoC) and Certificate of Analysis (CoA)
  • Printers CE Certificates
  • Several Consumables Regulatory Compliance Certificates (RoHS, REACH, Halogen-Free)

Stay Compliant and keep your documentation always at hand with just a few clicks!

Virtual Assistant 

Our new Virtual Assistant is now available in the Customer Portal to make ordering spare parts easier and faster than ever. This smart feature guides you step-by-step, ensuring you always select the right parts for your installed equipment.

  • Get real time recommendations for your spare parts.
  • Enjoy a guided purchasing experience directly inside Markem-Imaje eCommerce

With this new Virtual Assistant, buying spare parts becomes simple and accurate!